Questions
- How much does it cost?
- $30 per month for weekly out-and-back service for up to three cans. Any applicable tax and the full recurring total are shown before you pay.
- I already pay for trash. Is this the same?
- No. Your hauler still collects it. We move your cans to the curb and bring them back.
- Which cans do you move?
- Trash plus any recycling or compost actually scheduled for your home that week — up to three ordinary wheeled carts.
- Where do my cans need to be?
- Somewhere we can reach on a standard path, roughly 70 feet or less to the curb. Gates and garage codes are optional and reviewed by an adult before we use them.
- When do you come?
- Usually the evening before collection to set out, and the evening after to bring cans back. Your account shows the exact windows.
- What if the truck is late?
- That can stays pending and we come back. We never return a full can just because our window ended.
- Do you take photos?
- Yes, of the cans at the curb or returned. Photos are private to your account.
- Do I need the app?
- No. You can sign up and manage everything on the website. The app is available whenever you want it.
- Can I cancel or pause?
- Yes, from your account. Cancelling stops renewal; service continues through the period you've paid for.
- How do referrals work?
- Share your link. If a neighbor joins and completes their first paid month and a full out-and-back cycle, you earn a $10 credit toward a future bill. Full terms.